Use Cases
Built for every guest-facing business.
If your customer can leave a review, they should be able to text you first. See how teams across hospitality use TellManager.
Restaurants
Catch wait-time, food, and service issues before they leave the table.
- Table-level alerts
- Allergy & dietary flags
- Praise routing to FOH
Hotels
Resolve room issues in minutes — from heating to housekeeping.
- Room-level signals
- Late checkout offers
- Housekeeping routing
Cafés & Bars
Keep the queue moving and the regulars happy.
- Queue feedback
- Barista praise wall
- Quick replies
Retail
Hear about a stockout, a rude shelf, or a missed greeting — instantly.
- Store-level alerts
- Manager escalation
- Multi-site reports
Gyms & Wellness
Members talk to the manager — not to Google reviews.
- Equipment issues
- Class feedback
- Membership recovery
Multi-site brands
A single pulse across every location in your portfolio.
- Brand-wide reports
- Per-site benchmarking
- Centralised escalation